Shop Terms & Conditions

Processing time

The time I need to prepare an order for shipping is between 1 – 3 days. If the processing time is longer  it will say in the items description. You will receive a dispatch notification email when your order has been dispatched.

Delivery

Orders will be sent 1st Class Royal Mail and 1st Class or 2nd Class Signed For, depending on value and size of order. Shipping costs will be calculated before you checkout.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns

Contact me within: 14 days of delivery.

Ship items back within: 30 days of delivery

I don’t accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

Reviews

10 days after your order is completed you may receive an invitation to review your order. We appreciate when our customers take time to give products a review as this helps us and future customers viewing products. 

Shop Terms & Conditions

Processing time

The time I need to prepare an order for shipping is between 1 – 3 days. If the processing time is longer  it will say in the items description. You will receive a dispatch notification email when your order has been dispatched.

Delivery

Orders will be sent 1st Class Royal Mail unless otherwise stated in the items description.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns

Contact me within: 14 days of delivery.

Ship items back within: 30 days of delivery

I don’t accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

Reviews

10 days after your order is completed you may receive an invitation to review your order. We appreciate when our customers take time to give products a review as this helps us and future customers viewing products. 

×
×

Cart